The following are the steps to
effective marketing communication;
Identify the target audience: like
all marketing programs, marketing communication should begin with a specific
audience in mind. Who is the intended recipient of a company’s messages? Who
marketers target will dictate what is said, how is said, when it is said, and
where it is said.
Establish goals and objectives:
effective marketing communications also begin with the end in mind. What does
the company want to achieve with its communication efforts? More specifically,
how does it want its audience to respond?
Develop a compelling message:
once marketers have identified its target and other objectives, they must then
design a provocative message that draws attention, piques interest and spurs
action. An effective message will include what a company will say, how it will say
it, how it will be formatted, and who will deliver it.
Select communications channels:
marketers can select from five communication tactics to deliver its message:
Advertising, PR, Direct marketing, Sales promotion, and Personal selling. Some
of these channels are personal i.e. emails, others are not i.e. paid media.
Marketers must choose the most efficient channels of communication to deliver
its message.
Determine how much to spend;
most marketing organization do not have carte Blanche when it comes to
marketing spend. Given that, marketers must determine how much of its budget to
allocate towards marketing communications. This decision can be based on how
much it can afford, a percentage of sales, or even a competitor’s spending on
communication.
Decide on a marketing communication
mix:
depending on the market and target audience, some communications channels can
be more effective than others. Marketers must find the most efficient
combination of channels i.e. the marketing communication mix necessary to
achieve its goals and objective.
Measure and optimize:
like all marketing programs, an effective marketing communications program
should be designed as a continuous improvement process. Marketers should
regularly measure the effectiveness of its marketing communications mix
(message recall, message frequency), and make changes as needed.
Budget
promotional.
Promotional budgets
these are created to anticipate the essential costs associated with growing a
business or maintaining a brand name. Also it can be defined as a
specified amount of money set aside to promote a businesses or organization's
products or beliefs. This budget is often set according to a percentage of
sales or profits in order to maintain the intended growth rate.
One
of the most difficult jobs to the organization in each year is budgeting. It's
a function that requires you to predict what you'll need, what it will cost and
what will be the rewards. When the organization thinks about the promotional
budget it should think on the following "how much?" what are the
various methods for setting promotional budget. There are different ways which
has to be established on a promotional budget.
Promotion budgeting methods has been classified into six categories
·
Percentage
method,
·
Goal-and-task
method
·
What’s-in-my-wallet
method
·
Based-on-my-competitor
method,
·
Co-op
only method,
·
Zero method.
Percentage Method; this approach is the most common for organizations, this
method involves setting a budget by percentage of sales, sales goals. . This
method bodes well for creating a comprehensive annual plan.
The
percentage used can be derived from your company’s past performance and/or
industry standards. This approach is usually the best option for most
organizations because the goal is tied directly to increasing revenue.
Goal-and-Task Method (in-my-Wallet Method); this method is common with
long-term objectives like increasing market-share or increasing brand name
top-of-mind-awareness. This approach is developed by defining specific goals,
determining the tasks needed to achieve these goals and then estimating the
costs of performing these tasks what’s in-my-Wallet
Method.
This
method involves planning marketing promotions month-to-month by “what’s
available” rather than by “what’s the sales goal.” This approach may hold back
revenue opportunities because of the lack of planning. This method is common
because some companies look at marketing promotion as an expense rather than as
an investment.
Based-on-my-Competitor Method; this method is based on a strategy
to invest less, the same or more than a competitor. A company using this method
may be at a disadvantage because they are at the mercy of their competition’s
spending patterns rather than their own goals.
Co-op Only Method; this planning method involves limiting a budget to just the
manufacturer’s cooperative (co-op) advertising support dollars. This may cause
a disadvantage because the business using the co-op is limited by the
manufacturer’s creative message strategy and available co-op funds.
Zero Method; this method involves keeping the marketing investment as
close to zero as possible. Sometimes, this method is regretted, especially when
the going out of business advertising works well to move inventory.
Whatever
budgeting method for marketing promotions you choose for your organization,
make sure to budget “time” to develop a comprehensive written plan to keep all
parties involved on track.
........................ BY SYEKEYE MATHAYO M..........................